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PRIVACY POLICY

Effective Date: [29-07-2025]

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  • At Shrockery, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from www.shrockery.com

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1. Who We Are

  • Shrockery (“we”, “our”, “us”) operates this website and is the data controller responsible for your personal information.

  • Our website is built and hosted on Wix.com Ltd. (“Wix”). Wix provides the online platform that allows us to operate this website and securely stores data on our behalf. Wix acts as our service provider and does not sell your personal data. Learn more at Wix Privacy Policy.

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2. Information We Collect

  • We may collect the following personal information when you use our website:

  • Contact Information: Name, email address, phone number, billing/shipping address

  • Order & Payment Details: Processed securely via third-party payment gateways

  • Browsing Data: IP address, browser type, device info, pages visited

  • Communication: Messages sent via forms, chat, or email

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3. How We Use Your Information

  • We use your data to:

  • Process and fulfill your orders

  • Communicate order status, shipping updates, and offers

  • Respond to queries or feedback

  • Improve website performance and user experience

  • Comply with legal obligations

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4. Sharing of Data

  • We do not sell or rent your personal data. We may share information only with:

  • Logistics partners for deliveries

  • Payment providers for secure transactions

  • Hosting/IT providers (Wix) to operate our website

  • Government authorities if required by law

  • All service providers are required to use your information only for the intended purpose.

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5. Data Retention

  • We retain personal information as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion at any time.

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6. Your Rights

  • You may request to:

  • Access or correct your personal data

  • Withdraw consent or request deletion

  • Object to receiving marketing emails

  • To exercise these rights, contact us at support@shrockery.in.

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7. Data Security

  • We implement industry-standard safeguards, including SSL encryption and secure payment gateways, to protect your data.

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8. Cookies

  • Our website uses cookies for essential site functions (such as security, session management, and order processing). We may also use cookies to analyze website traffic and improve user experience. You can manage or disable cookies through your browser settings, but some features of the website may not function properly without them.

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9. Service Availability

  • Shrockery’s services and delivery are currently available only in India. We do not intentionally target or serve customers outside India, including the European Economic Area (EEA), United Kingdom, or Switzerland.

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10. Children’s Privacy

  • Our website is intended for general audiences. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal data from a minor, we will delete it promptly.

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11. Changes to This Policy

  • We may update this Policy from time to time. Updates will be posted on this page with a revised effective date.

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12. Contact Us

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