Question 1

Do you have any Physical Store?

Accepted Answer

No, We do not have any physical store, we only serve through our website and ecommerce platforms.

Question 2

What materials do you use for your crockery?

Accepted Answer

We offer a variety of materials, including fine Porcelain, Bone China, Ceramic, Stoneware, and Premium Glassware, ensuring durability and elegance for every occasion.

Question 3

Are your products dishwasher and microwave safe?

Accepted Answer

Most of our items are dishwasher and microwave safe, but we recommend checking the specific product descriptions for detailed care instructions.

Question 4

Do you offer customized or personalized crockery?

Accepted Answer

Currently, we do not offer customization or personalization for our crockery. However, we are actively working on making this option available soon. Stay tuned!

Question 5

How can I take care of my glassware to keep it in pristine condition?

Accepted Answer

We suggest hand-washing premium glassware with a mild detergent and soft cloth to prevent scratches and maintain clarity over time.

Question 6

Do you offer bulk or wholesale orders?

Accepted Answer

Yes, we provide special pricing for bulk orders, ideal for restaurants, hotels, and event planners. Contact us for customized quotations. 
Email - shrockery.contact@gmail.com

Question 7

Can I request gift wrapping for orders?

Accepted Answer

No we don't do any customized gift wrapping, But our Product Packaging is no less than a gift wrap.

Question 8

Do you provide warranties on your products?

Accepted Answer

We do not offer warranties on our crockery, as it's not typically covered by warranties. However, we guarantee that all our products are premium and crafted from the highest quality materials for durability and excellence.

Question 9

How can I stay updated on new collections and offers?

Accepted Answer

Sign up for our newsletter or follow us on social media to get the latest updates, discounts, and product launches.

FAQ

Frequently asked questions